AI Chatbots for Dubai Businesses, in Arabic and English

There is no single answer, because models differ by task and change often. Test the candidates on your own customers' messages, in dialect and mixed with English, and have an Arabic speaker judge the replies. Ours run on Claude or another agreed model, and the Arabic tests must pass before you accept.

Yes on Enterprise, where agents read voice notes along with documents and chat threads. On other packages, tell us at scoping if your customers send many, because we test on your real messages before promising it.

The one that answers from your approved content, hands over to a named person and records every enquiry. A bigger model will not fix a missing price list, so judge each option on your real messages. The seven test messages above work on any supplier.

Software that holds a conversation in ordinary language, by chat or by voice. ChatGPT is one form of it. A business chatbot is another, limited to your approved answers and connected to your records.

The same package price: AED 12,500 plus VAT (AED 13,125 including VAT), paid once. Replies start as drafts your team sends. Once an answer passes testing on your real messages, you can switch it to automatic at no extra fee. Your monthly running costs stay the same kind: model usage and hosting, plus provider and Meta fees on WhatsApp.

Look at last month's messages. If most repeat the same dozen questions, or arrive when nobody is at a desk, a chatbot can earn its keep. If you get a few a day, an FAQ page or a ready-made tool costs less. Weigh it against your first-year total, not just the build fee.

Yes, for trying the idea. Free plans usually cap conversations, languages or connections, and you do the set-up yourself. Run your ten commonest questions through one in Arabic and English: the result tells you quickly whether you need more.

About AED 110 per user a month for the model subscription at today's published pricing, and hosting typically under AED 400 a month, both in your name. Chat volume matters too: usage above the plan is billed to you, so ask for your written estimate at your own monthly chats. WhatsApp adds your provider's plan and Meta's fees. There is no monthly fee to BeOnTop unless you choose care.

Yes. Every conversation opens with the chatbot saying it is the company's AI assistant, in the customer's language, and the customer can ask for a person at any point.

RAG stands for retrieval-augmented generation: the chatbot looks up your approved documents before it replies, rather than relying on what the model remembers. That keeps an answer tied to your price list and policies. What it cannot find, it hands to a person.

It proposes slots from your connected calendar. Whether the chatbot or a person confirms the booking is a rule you set.

We check your website's platform and access before you book. If the chat window cannot be connected, the proposal says so.

A scoping call on day 1, a written proposal by day 3 and booking on day 5, then a target of 20 working days once access and usable data are in place. WhatsApp verification and template approvals can add time.

A subscription helps your own team draft. Facing customers, it has no approved answers, no link to your records, no handover and no CRM record. Our fee covers those, the testing in two languages and the training, and your chatbot comes with what we have learned from 18 years of client work.

You own the chat history, the approved answers and the configuration. Prompts go to the model provider under your subscription, with provider, region and retention named before you sign. Personal data is handled under Federal Decree-Law 45 of 2021 (the PDPL), or DIFC or ADGM rules where they apply.

London International trains the people who take handovers, on their own conversations, and each receives a Certified AI Operator certificate. See corporate AI training. Anyone who wants to learn how chatbots are built can take its AI and machine learning courses in Dubai.