Custom AI development · Dubai
Custom AI Development Services in Dubai
Custom AI development for Dubai companies whose process, data or security rules do not fit a ready-made tool. Agents, integrations and knowledge assistants built around your ERP, CRM and portals, tested on your own cases.
Book a free scoping callSee what it costs
- From AED 12,500 plus VAT (AED 13,125 including VAT), founding price until 31 December 2026, paid once
- 100% success rate: every client project since 2008 finished
- 100% satisfaction guarantee
1Renewal arrivesEmail
Please renew our fleet policy, 14 vehicles. Schedule attached.
- Schedule read from the PDF14 vehicles
- Client matchedCRM
- Renewal date1 December
Example: an insurance broker's renewal
2Portal with no API
- Reached by
- Managed browser
- Fields
- 46 filled, 0 retyped
- Quote
- AED 38,400
ApproveEdit
3Tests agreed first5 tests
- Accuracy on 50 past renewalsPass mark 48 of 50
- Response timeUnder 2 minutes
- Operating cost, eachUnder AED 2
- Security checkRefused and logged
- Portal-down testStops, then resumes
Book a free scoping call
One call about what a ready-made tool cannot do for you. By day 3 you have the scope, the connections and a start date in writing. Prefer WhatsApp? Message us.
The short answer · checked November 2026
Custom AI development means building AI around your own process, data and systems when a ready-made tool will not fit. BeOnTop builds custom agents and workflows on Claude or another agreed model, connects them to your ERP, CRM and portals, and tests them on your own cases. The usual starting point is AI Business Operations at AED 12,500 plus VAT (AED 13,125 including VAT), founding price, with custom integration quoted on top. We do not train foundation models.
- Starts from
- AI Business Operations: AED 12,500 plus VAT (AED 13,125 including VAT), founding price, one-time
- Built on
- Claude or another agreed model
- Connects to
- ERP, CRM, HR, ticketing and portals
- Proposal
- In writing, by day 3
- Add a workflow
- From AED 2,500 plus VAT (from AED 2,625 including VAT), for existing clients
Marketing and SEO clients in the UAE Read client letters
What does custom AI development cover at BeOnTop?
Our AI development services cover custom agents and workflows, system connections, knowledge assistants, private or on-premise hosting, single sign-on and approval rules, all on models that already exist. The custom part is how they reach your records, what they may do and how they are tested.
Custom agents and workflows
For jobs a package does not cover. If a job has a trigger, an input and an output, it can be an agent's job, with its own instructions, tools and approval rules. Our AI agents page shows the standard roles; this is for the rest.
Connections into your systems
ERP, CRM, HR, ticketing and portals. A live connector where one exists, a managed browser on Enterprise where only a portal exists, a scheduled export for the rest. Each is checked before you book.
Knowledge assistants
Answers from your approved documents, in English and Arabic, versioned as policies change. Developers call this retrieval-augmented generation, or RAG.
Private cloud or on-premise
Quoted at validation, with a local model option for sensitive data. On-premise hardware and private-model licences are yours.
Single sign-on, roles and an audit trail
Each role sees only what its permissions allow, logs every action and stops when it needs an approval. Single sign-on comes with Enterprise.
Approval rules
Sending and publishing wait for a person unless you pre-authorise them within tested limits. Nothing leaves without your yes, or a limit you set.
Connects to the tools you already run
WhatsApp Business
HubSpot
Zoho
Xero
Meta
Google Analytics
- Bitrix24
What we do not build
We are an AI agency, not a software house, and some work sits outside what we do. For these jobs a pure software house may suit you better, and we will say so on the first call.
Reading PDFs and scans inside a workflow is different: that is part of what our agents do.
- Training a foundation model from scratch
- Computer vision products, such as video analytics or facial recognition
- A new software product or mobile app with AI as one feature
- A replacement for your ERP or CRM: we connect to them, we do not replace them
Example: a measurable pilot for an insurance broker
Five tests, agreed before the build and run on your own examples. Here they are for a Dubai insurance broker whose insurer portal has no API, where staff used to retype every renewal by hand.
| Test | How it is run | Pass mark | Result |
|---|---|---|---|
| Accuracy | 50 past renewals keyed by the agent, compared field by field | 48 of 50 with every field correct | 49 of 50 |
| Response time | From email received to draft ready for approval | Under 2 minutes | 41 seconds |
| Operating cost | Model and hosting cost for each renewal | Under AED 2 | AED 1.10 |
| Security | Agent sent to screens outside its role | Refused and logged | Refused and logged |
| Failure handling | Portal taken offline in the middle of a renewal | Stops, tells a person, resumes with no duplicate | Passed |
Example only. The one miss in this example is a schedule with handwritten changes: the agent flagged it and passed it to a person. The agent works within the portal's terms, and a person approves each submission. A portal with no API, as here, is reached by a managed browser, which is part of Enterprise AI Deployment.
Have a system that will not connect?
Bring it to a scoping call. By day 3 you have a written proposal, or a plain answer that someone else would suit you better.
How much does AI development cost in Dubai?
Published ranges run from AED 15,000 for a focused chatbot or workflow to above AED 700,000 for an enterprise platform, and upkeep adds about 10% to 40% of the build each year. The spread comes from complexity, scale and how many systems must connect.
| What you are buying | Published range | What to ask |
|---|---|---|
| Custom-built chatbot or workflow | AED 15,000 to 150,000 | Does it act in your systems, or only answer questions? |
| Production custom application | AED 120,000 to 700,000 | Which parts are new code, and which are a model you rent? |
| Enterprise platform | Above AED 700,000 | Do you need a platform, or a governed Enterprise AI Deployment? |
| Local developers | About AED 150 to 450 an hour | Who manages them, and who owns what they write? |
| Annual upkeep | About 10% to 40% of the build | What counts as a fix, and what counts as new work? |
Published ranges as shown in a People also ask answer on Google on 5 November 2026, quoted as published and not checked by us. A guide, not quotes; packaged offers on our AI agency page start lower.
Where our prices sit
Custom work starts from AI Business Operations. You get a fixed scope and price in writing by day 3, assembled from these parts. Prices are paid once; model usage, software, hosting and messaging fees are yours, shown in writing before you commit.
| What you need | Price |
|---|---|
| One more connected workflow, as an existing client | From AED 2,500 plus VAT (from AED 2,625 including VAT) |
| Integration work beyond what a package includes | AED 2,500 a day plus VAT (AED 2,625 including VAT) |
| A first build for one company: agents and three connected workflows, with AI Business Operations | AED 12,500 plus VAT (AED 13,125 including VAT), founding price; AED 15,000 plus VAT (AED 15,750 including VAT) from 1 January 2027 |
| Up to 10 connected systems and 30 days of custom integration across a group, with Enterprise | From AED 119,000 plus VAT (from AED 124,950 including VAT) |
Complex ERP work is quoted separately. The founding price applies to the first twenty companies or until 31 December 2026.
A first-year total, as an example
A Dubai logistics firm takes AI Business Operations and adds five days of custom integration for a warehouse system that has an export but no ready connector. Ask any developer for the same 12-month figure at a stated usage level.
| Cost | Paid to | First year |
|---|---|---|
| AI Business Operations, one-time | BeOnTop | AED 13,125 including VAT |
| Custom integration, 5 days | BeOnTop | AED 13,125 including VAT |
| Model subscription, 5 users | The provider, in your name | About AED 6,600 |
| Hosting for scheduled jobs | Your hosting account | Under AED 4,800 |
| Monthly fee to BeOnTop | None | AED 0 |
| First-year total | Before usage above the plan | Under AED 37,650 |
It uses the founding price and today's published model pricing, subject to the provider's minimum seats. Optional care is extra.
Before you award the work
Three tests to put to any AI development company in Dubai
Before you award the work, insist on three things. Here they are, with our answers.
A deployed system like yours
See it run and meet who delivers it. AI agents work every day across the operations of London International, our training partner, and a free 45-minute demonstration runs one of your weekly tasks on your own records. Weigh that with care: London International is a partner, not an independent client.
A measurable pilot
Agreed tests for accuracy, response time, operating cost, security and failure handling. Ours are written at scoping and run on your own examples, and acceptance means they pass.
Clear ownership
Code, data, cloud accounts, documentation, dependencies and support, set out in writing. Ours are in the table below, and they go into your proposal.
Who owns the code, the data and the accounts?
You own the data, the accounts, the configuration and the client-specific work, including anything written only for you. Our reusable playbooks stay ours, licensed to you for as long as you use the system. UAE law applies to the contract. At handover we revoke our access to your systems and record it in the audit trail, unless you take a care plan.
If your own developers will look after it, London International, our training partner, runs hands-on AI courses in Dubai covering Python, machine learning, LLMs and AI agents.
| Item | Who holds it | In practice |
|---|---|---|
| Data | You | Your records stay in your own systems and accounts |
| Cloud and model accounts | You | In your name, paid by you directly |
| Configuration and client-specific work | You | Client-specific work is yours, including approved knowledge |
| Reusable playbooks | BeOnTop | Licensed to you while you use the system |
| Documentation | You | Documentation and an operating guide at handover |
| Dependencies | As listed | Third-party licences are named in the proposal |
| Support | Your choice | 30 days of defect support, then optional care |
From scoping call to accepted build
Every connection is checked before you pay, so the surprises come early. Our 100% success rate since 2008 means every client project we took on was completed, and our 100% satisfaction guarantee stands behind this work too.
Day 1: scoping call
We list your systems, your priority workflows and your running costs.
Day 3: written proposal
Validated scope, connections confirmed, a start date and the acceptance tests.
You decideDay 5: booking
Booking confirmed, access granted, your implementation lead named.
Build and test
Connections made, approved knowledge loaded, permissions set, then every workflow run on your real examples.
Acceptance
The tests pass, your team is trained and 30 days of defect support begin.
You accept
Timing runs from the day we have the access and usable data we need. Target set-up is 20 working days for AI Business Operations and 25 for AI Business Elite, plus any integration days in your proposal. Enterprise runs in three phases over about 90 working days. If a connection we validated cannot be made after booking, we fix it at our cost or refund that part.
Do you need custom AI at all?
Not always. Many businesses start on one of our standard packages. Custom earns its cost when your process, your data or your security rules rule a standard build out.
| If you need | Go to | Because |
|---|---|---|
| A plan before any build | AI consulting | Enterprise AI consulting gives you a ranked roadmap first, with a running cost for each use case |
| A standard role, such as sales, service or finance | AI agents | The role already exists and only needs your rules |
| Repeated steps connected end to end | Business automation | One mapped process needs no new development |
| A rollout across departments and entities | Enterprise AI Deployment | Governance and group reporting come with it |
| A portal, legacy system or rule nothing standard handles | Custom AI development | You are on the right page |
Questions about custom AI development
How much does it cost to build a custom AI?
It depends what you mean by build. Connecting an existing model to your systems sits in the published ranges above: AED 15,000 to 150,000 for focused work, AED 120,000 to 700,000 for a production application. Custom-trained models sit above that, and we do not build them. For your project you get a written price by day 3.
What are AI development services?
Work to design, build, connect and test AI inside your business. For us that means agents, integrations and knowledge assistants on models that already exist, not training a new model.
How long does custom AI development take?
Our target is 20 working days on AI Business Operations and 25 on AI Business Elite, plus any integration days in your proposal, counted from the day we have the access and usable data we need. Enterprise work runs in three phases over about 90 working days.
What are the top AI development companies in Dubai?
There is no agreed ranking, and several top-10 lists we reviewed in November 2026 were published by firms that name themselves. Sort by need instead: global engineering firms for large platforms, software houses for new products, and firms like BeOnTop for agents connected to systems you already run. Then put the three tests above to each one.
Do you use Claude, or build your own model?
We use Claude or another agreed model, under your own subscription, on commercial terms that exclude training on your data. A local model is an option for sensitive data. You rent the model; what we build is the connections, rules and tests around it.
What data do you need from us?
Access to each system, your approved documents and a set of real past cases to test against. AI Business Operations covers 50 documents or 200 pages and 5,000 rows per dataset; Enterprise covers up to 5,000 documents.
Is our data safe during development?
We ask only for the access each connection needs, and you can ask for an NDA before you share records. The model runs under your own subscription, whose terms exclude training on your data, and at handover we revoke our access and record it.
Do you run a proof of concept first?
The first proof is a free 45-minute demonstration of one weekly task on your own records. After that the acceptance tests do the job of a proof of concept, and our 100% satisfaction guarantee means we keep working with you until you are 100% satisfied.
Can our team take part during the build?
Yes, and the result is better when they do. You agree the acceptance tests at scoping, supply the real cases they run on and approve the knowledge we load. Your implementation lead is named at booking, so you know who to call.
Can you connect an old system with no API?
On Enterprise, a managed browser can usually reach a web portal, within the portal's terms. On other packages the route is a scheduled export until a connector is validated. A desktop application with no connector needs desktop operation, which is still a pilot feature and is quoted at validation. If neither works, you hear that before you pay.
Can it run in the UAE or on our own servers?
Private and on-premise hosting are Enterprise options, quoted at validation. Otherwise data stays in the UAE where the law requires it, and elsewhere where the chosen provider offers it. The model provider and region are named in writing, and handling follows Federal Decree-Law 45 of 2021 (the PDPL), or DIFC or ADGM rules where they apply.
What does a custom AI system cost to keep running?
Defects are covered for 30 days after acceptance, and replacement integrations are quoted separately. Published guides put upkeep at about 10% to 40% of the build each year. With us, running costs go straight to your providers and care is optional: Business Care is AED 1,500 a month plus VAT (AED 1,575 including VAT), and covers updates when providers change things. Without it, the accepted system still runs on your subscriptions.
Which industries do you build for?
Any sector with repeat work. We have worked with clients in automotive, rentals, events, solar and industrial services since 2008, and we sort AI work by the job: if it has a trigger, an input and an output, it can be an agent's job. Regulated sectors add rules of their own, which we map at scoping.
Book a free scoping call
Tell us which system, process or portal is in the way. If we are the wrong firm for it, we will say so.
- We reply within one working day to fix a time for the call.
- On the call we go through your systems, your priority workflows and what it will cost to run.
- By day 3 you have a written proposal with the acceptance tests in it.
100% success rate: every client project since 2008 finished. 100% satisfaction guarantee: we work with you until you are 100% satisfied.
Prefer to talk? Call +971 4 554 7316, message us on WhatsApp or visit us at Fortune Executive Tower, Office 701, Jumeirah Lakes Towers.






