Skip to content

Custom AI development · Dubai

Custom AI Development Services in Dubai

Custom AI development for Dubai companies whose process, data or security rules do not fit a ready-made tool. Agents, integrations and knowledge assistants built around your ERP, CRM and portals, tested on your own cases.

Book a free scoping callSee what it costs

  • From AED 12,500 plus VAT (AED 13,125 including VAT), founding price until 31 December 2026, paid once
  • 100% success rate: every client project since 2008 finished
  • 100% satisfaction guarantee

1Renewal arrivesEmail

Please renew our fleet policy, 14 vehicles. Schedule attached.

  • Schedule read from the PDF14 vehicles
  • Client matchedCRM
  • Renewal date1 December

Example: an insurance broker's renewal

2Portal with no API

Reached by
Managed browser
Fields
46 filled, 0 retyped
Quote
AED 38,400

ApproveEdit

3Tests agreed first5 tests

  • Accuracy on 50 past renewalsPass mark 48 of 50
  • Response timeUnder 2 minutes
  • Operating cost, eachUnder AED 2
  • Security checkRefused and logged
  • Portal-down testStops, then resumes

Book a free scoping call

One call about what a ready-made tool cannot do for you. By day 3 you have the scope, the connections and a start date in writing. Prefer WhatsApp? Message us.

The short answer · checked November 2026

Custom AI development means building AI around your own process, data and systems when a ready-made tool will not fit. BeOnTop builds custom agents and workflows on Claude or another agreed model, connects them to your ERP, CRM and portals, and tests them on your own cases. The usual starting point is AI Business Operations at AED 12,500 plus VAT (AED 13,125 including VAT), founding price, with custom integration quoted on top. We do not train foundation models.

Starts from
AI Business Operations: AED 12,500 plus VAT (AED 13,125 including VAT), founding price, one-time
Built on
Claude or another agreed model
Connects to
ERP, CRM, HR, ticketing and portals
Proposal
In writing, by day 3
Add a workflow
From AED 2,500 plus VAT (from AED 2,625 including VAT), for existing clients

Marketing and SEO clients in the UAE Read client letters

  • Violet Studio
  • Emirates Auction
  • Russ A Consulting
  • Bestington
  • Foodclub
  • Samsung
  • Dr Alwas Dental Center
  • Green Line Marine Cargo

What does custom AI development cover at BeOnTop?

Our AI development services cover custom agents and workflows, system connections, knowledge assistants, private or on-premise hosting, single sign-on and approval rules, all on models that already exist. The custom part is how they reach your records, what they may do and how they are tested.

Custom agents and workflows

For jobs a package does not cover. If a job has a trigger, an input and an output, it can be an agent's job, with its own instructions, tools and approval rules. Our AI agents page shows the standard roles; this is for the rest.

Connections into your systems

ERP, CRM, HR, ticketing and portals. A live connector where one exists, a managed browser on Enterprise where only a portal exists, a scheduled export for the rest. Each is checked before you book.

Knowledge assistants

Answers from your approved documents, in English and Arabic, versioned as policies change. Developers call this retrieval-augmented generation, or RAG.

Private cloud or on-premise

Quoted at validation, with a local model option for sensitive data. On-premise hardware and private-model licences are yours.

Single sign-on, roles and an audit trail

Each role sees only what its permissions allow, logs every action and stops when it needs an approval. Single sign-on comes with Enterprise.

Approval rules

Sending and publishing wait for a person unless you pre-authorise them within tested limits. Nothing leaves without your yes, or a limit you set.

Connects to the tools you already run

  • WhatsApp Business
  • HubSpot
  • Zoho
  • Xero
  • Meta
  • Google Analytics
  • Bitrix24

What we do not build

We are an AI agency, not a software house, and some work sits outside what we do. For these jobs a pure software house may suit you better, and we will say so on the first call.

Reading PDFs and scans inside a workflow is different: that is part of what our agents do.

  • Training a foundation model from scratch
  • Computer vision products, such as video analytics or facial recognition
  • A new software product or mobile app with AI as one feature
  • A replacement for your ERP or CRM: we connect to them, we do not replace them

Example: a measurable pilot for an insurance broker

Five tests, agreed before the build and run on your own examples. Here they are for a Dubai insurance broker whose insurer portal has no API, where staff used to retype every renewal by hand.

TestHow it is runPass markResult
Accuracy50 past renewals keyed by the agent, compared field by field48 of 50 with every field correct49 of 50
Response timeFrom email received to draft ready for approvalUnder 2 minutes41 seconds
Operating costModel and hosting cost for each renewalUnder AED 2AED 1.10
SecurityAgent sent to screens outside its roleRefused and loggedRefused and logged
Failure handlingPortal taken offline in the middle of a renewalStops, tells a person, resumes with no duplicatePassed

Example only. The one miss in this example is a schedule with handwritten changes: the agent flagged it and passed it to a person. The agent works within the portal's terms, and a person approves each submission. A portal with no API, as here, is reached by a managed browser, which is part of Enterprise AI Deployment.

Have a system that will not connect?

Bring it to a scoping call. By day 3 you have a written proposal, or a plain answer that someone else would suit you better.

Book a free scoping call

How much does AI development cost in Dubai?

Published ranges run from AED 15,000 for a focused chatbot or workflow to above AED 700,000 for an enterprise platform, and upkeep adds about 10% to 40% of the build each year. The spread comes from complexity, scale and how many systems must connect.

What you are buyingPublished rangeWhat to ask
Custom-built chatbot or workflowAED 15,000 to 150,000Does it act in your systems, or only answer questions?
Production custom applicationAED 120,000 to 700,000Which parts are new code, and which are a model you rent?
Enterprise platformAbove AED 700,000Do you need a platform, or a governed Enterprise AI Deployment?
Local developersAbout AED 150 to 450 an hourWho manages them, and who owns what they write?
Annual upkeepAbout 10% to 40% of the buildWhat counts as a fix, and what counts as new work?

Published ranges as shown in a People also ask answer on Google on 5 November 2026, quoted as published and not checked by us. A guide, not quotes; packaged offers on our AI agency page start lower.

Where our prices sit

Custom work starts from AI Business Operations. You get a fixed scope and price in writing by day 3, assembled from these parts. Prices are paid once; model usage, software, hosting and messaging fees are yours, shown in writing before you commit.

What you needPrice
One more connected workflow, as an existing clientFrom AED 2,500 plus VAT (from AED 2,625 including VAT)
Integration work beyond what a package includesAED 2,500 a day plus VAT (AED 2,625 including VAT)
A first build for one company: agents and three connected workflows, with AI Business OperationsAED 12,500 plus VAT (AED 13,125 including VAT), founding price; AED 15,000 plus VAT (AED 15,750 including VAT) from 1 January 2027
Up to 10 connected systems and 30 days of custom integration across a group, with EnterpriseFrom AED 119,000 plus VAT (from AED 124,950 including VAT)

Complex ERP work is quoted separately. The founding price applies to the first twenty companies or until 31 December 2026.

A first-year total, as an example

A Dubai logistics firm takes AI Business Operations and adds five days of custom integration for a warehouse system that has an export but no ready connector. Ask any developer for the same 12-month figure at a stated usage level.

CostPaid toFirst year
AI Business Operations, one-timeBeOnTopAED 13,125 including VAT
Custom integration, 5 daysBeOnTopAED 13,125 including VAT
Model subscription, 5 usersThe provider, in your nameAbout AED 6,600
Hosting for scheduled jobsYour hosting accountUnder AED 4,800
Monthly fee to BeOnTopNoneAED 0
First-year totalBefore usage above the planUnder AED 37,650

It uses the founding price and today's published model pricing, subject to the provider's minimum seats. Optional care is extra.

Before you award the work

Three tests to put to any AI development company in Dubai

Before you award the work, insist on three things. Here they are, with our answers.

A deployed system like yours

See it run and meet who delivers it. AI agents work every day across the operations of London International, our training partner, and a free 45-minute demonstration runs one of your weekly tasks on your own records. Weigh that with care: London International is a partner, not an independent client.

A measurable pilot

Agreed tests for accuracy, response time, operating cost, security and failure handling. Ours are written at scoping and run on your own examples, and acceptance means they pass.

Clear ownership

Code, data, cloud accounts, documentation, dependencies and support, set out in writing. Ours are in the table below, and they go into your proposal.

Who owns the code, the data and the accounts?

You own the data, the accounts, the configuration and the client-specific work, including anything written only for you. Our reusable playbooks stay ours, licensed to you for as long as you use the system. UAE law applies to the contract. At handover we revoke our access to your systems and record it in the audit trail, unless you take a care plan.

If your own developers will look after it, London International, our training partner, runs hands-on AI courses in Dubai covering Python, machine learning, LLMs and AI agents.

ItemWho holds itIn practice
DataYouYour records stay in your own systems and accounts
Cloud and model accountsYouIn your name, paid by you directly
Configuration and client-specific workYouClient-specific work is yours, including approved knowledge
Reusable playbooksBeOnTopLicensed to you while you use the system
DocumentationYouDocumentation and an operating guide at handover
DependenciesAs listedThird-party licences are named in the proposal
SupportYour choice30 days of defect support, then optional care

From scoping call to accepted build

Every connection is checked before you pay, so the surprises come early. Our 100% success rate since 2008 means every client project we took on was completed, and our 100% satisfaction guarantee stands behind this work too.

  1. Day 1: scoping call

    We list your systems, your priority workflows and your running costs.

  2. Day 3: written proposal

    Validated scope, connections confirmed, a start date and the acceptance tests.

    You decide
  3. Day 5: booking

    Booking confirmed, access granted, your implementation lead named.

  4. Build and test

    Connections made, approved knowledge loaded, permissions set, then every workflow run on your real examples.

  5. Acceptance

    The tests pass, your team is trained and 30 days of defect support begin.

    You accept

Timing runs from the day we have the access and usable data we need. Target set-up is 20 working days for AI Business Operations and 25 for AI Business Elite, plus any integration days in your proposal. Enterprise runs in three phases over about 90 working days. If a connection we validated cannot be made after booking, we fix it at our cost or refund that part.

Do you need custom AI at all?

Not always. Many businesses start on one of our standard packages. Custom earns its cost when your process, your data or your security rules rule a standard build out.

If you needGo toBecause
A plan before any buildAI consultingEnterprise AI consulting gives you a ranked roadmap first, with a running cost for each use case
A standard role, such as sales, service or financeAI agentsThe role already exists and only needs your rules
Repeated steps connected end to endBusiness automationOne mapped process needs no new development
A rollout across departments and entitiesEnterprise AI DeploymentGovernance and group reporting come with it
A portal, legacy system or rule nothing standard handlesCustom AI developmentYou are on the right page

Questions about custom AI development

How much does it cost to build a custom AI?

It depends what you mean by build. Connecting an existing model to your systems sits in the published ranges above: AED 15,000 to 150,000 for focused work, AED 120,000 to 700,000 for a production application. Custom-trained models sit above that, and we do not build them. For your project you get a written price by day 3.

What are AI development services?

Work to design, build, connect and test AI inside your business. For us that means agents, integrations and knowledge assistants on models that already exist, not training a new model.

How long does custom AI development take?

Our target is 20 working days on AI Business Operations and 25 on AI Business Elite, plus any integration days in your proposal, counted from the day we have the access and usable data we need. Enterprise work runs in three phases over about 90 working days.

What are the top AI development companies in Dubai?

There is no agreed ranking, and several top-10 lists we reviewed in November 2026 were published by firms that name themselves. Sort by need instead: global engineering firms for large platforms, software houses for new products, and firms like BeOnTop for agents connected to systems you already run. Then put the three tests above to each one.

Do you use Claude, or build your own model?

We use Claude or another agreed model, under your own subscription, on commercial terms that exclude training on your data. A local model is an option for sensitive data. You rent the model; what we build is the connections, rules and tests around it.

What data do you need from us?

Access to each system, your approved documents and a set of real past cases to test against. AI Business Operations covers 50 documents or 200 pages and 5,000 rows per dataset; Enterprise covers up to 5,000 documents.

Is our data safe during development?

We ask only for the access each connection needs, and you can ask for an NDA before you share records. The model runs under your own subscription, whose terms exclude training on your data, and at handover we revoke our access and record it.

Do you run a proof of concept first?

The first proof is a free 45-minute demonstration of one weekly task on your own records. After that the acceptance tests do the job of a proof of concept, and our 100% satisfaction guarantee means we keep working with you until you are 100% satisfied.

Can our team take part during the build?

Yes, and the result is better when they do. You agree the acceptance tests at scoping, supply the real cases they run on and approve the knowledge we load. Your implementation lead is named at booking, so you know who to call.

Can you connect an old system with no API?

On Enterprise, a managed browser can usually reach a web portal, within the portal's terms. On other packages the route is a scheduled export until a connector is validated. A desktop application with no connector needs desktop operation, which is still a pilot feature and is quoted at validation. If neither works, you hear that before you pay.

Can it run in the UAE or on our own servers?

Private and on-premise hosting are Enterprise options, quoted at validation. Otherwise data stays in the UAE where the law requires it, and elsewhere where the chosen provider offers it. The model provider and region are named in writing, and handling follows Federal Decree-Law 45 of 2021 (the PDPL), or DIFC or ADGM rules where they apply.

What does a custom AI system cost to keep running?

Defects are covered for 30 days after acceptance, and replacement integrations are quoted separately. Published guides put upkeep at about 10% to 40% of the build each year. With us, running costs go straight to your providers and care is optional: Business Care is AED 1,500 a month plus VAT (AED 1,575 including VAT), and covers updates when providers change things. Without it, the accepted system still runs on your subscriptions.

Which industries do you build for?

Any sector with repeat work. We have worked with clients in automotive, rentals, events, solar and industrial services since 2008, and we sort AI work by the job: if it has a trigger, an input and an output, it can be an agent's job. Regulated sectors add rules of their own, which we map at scoping.

Book a free scoping call

Tell us which system, process or portal is in the way. If we are the wrong firm for it, we will say so.

  1. We reply within one working day to fix a time for the call.
  2. On the call we go through your systems, your priority workflows and what it will cost to run.
  3. By day 3 you have a written proposal with the acceptance tests in it.

100% success rate: every client project since 2008 finished. 100% satisfaction guarantee: we work with you until you are 100% satisfied.

Prefer to talk? Call +971 4 554 7316, message us on WhatsApp or visit us at Fortune Executive Tower, Office 701, Jumeirah Lakes Towers.

Book a free scoping call
whatsapp